Breakfast

All room rates include a breakfast buffet served in the restaurant from 7:45 am to 10:45 am.

Check-in & Check-out

• Check-in: from 3:00 pm
• Check-out: by 11:00 am

Payment Methods & Late Arrivals

We accept cash (EUR), girocard (EC card / debit card), Maestro, VISA, V PAY and Mastercard. Please inform us if you plan to arrive after 6:00 pm. Check-in after 11:00 pm is not possible.

Luggage Storage

If you would like to spend some time exploring Freiburg before check-in or after check-out, you are welcome to leave your luggage with us.

Pets

Pets are welcome upon request.

Wi-Fi

Free Wi-Fi is available in the reception area and in the restaurant.

City Map of Freiburg

Available free of charge for our guests at reception. Download the PDF map

Arriving by Bicycle

Unfortunately, there is no bicycle storage directly at the hotel. Please use the public bicycle stands on Herrenstraße or the bicycle parking facility at the main railway station.

Parking Facilities

• Karlsbau Car Park (approx. 4 minutes on foot)
  24 hours = €22.00 (congress ticket); each additional day: €12.00
• Schlossberggarage (approx. 2 minutes on foot)
  24 hours = €18.00 (hotel rate)
• Zone 2 – Public Parking
  Mon–Sat, 9:00 am–11:00 pm: €2.60 per hour; daily maximum rate (5–24 hours): €14.00

Information on visitor parking outside the city centre

All information is provided without guarantee.

Buses & Large Vehicles

Information about parking facilities for buses and large vehicles is available on request. Please contact us for details.

Credit Card Authorisation

Please note that a pre-authorisation of your credit card may be requested for security purposes.

Reception / Hotel Access

The hotel entrance is locked between 11:00 pm and 7:30 am. Guests receive a separate key to access the hotel outside these hours.